Me Fax Too — Frequently Asked Questions

Me Fax Too is an online fax service for small businesses and teams that lets you send and receive faxes from any computer, phone, or tablet. There is no fax machine, no phone line, and no extra hardware to buy — your whole team faxes from the browser under one shared account.

Online faxing replaces the physical fax machine with software. You upload a document in the Me Fax Too portal, enter the recipient's fax number, and we convert the file to fax format and transmit it over the phone network for you.

Incoming faxes are received on your behalf and delivered to your online inbox with an email notification.

No. Me Fax Too needs no fax machine, no dedicated phone line, and no extra hardware. The fax connection runs in the cloud, so you and your team send and receive entirely from a browser on any device — while still keeping a real fax number that contacts can reach you at.

You get a fax number in minutes when you sign up — choose an available local or toll-free number during setup and start receiving faxes right away. There is no installer or hardware to wait for, and you can add more numbers later to separate departments, locations, or clients.

Sign in, open Send a fax, upload your document, enter the recipient's fax number, and click Send. You can add a cover page and attach several files, which are merged into one fax in the order you arrange them.

Me Fax Too shows a page count and estimated cost before you send, then tracks the fax from queued to delivered.

Incoming faxes arrive automatically in your Me Fax Too inbox, and we email a notification with the fax attached as a PDF the moment it lands. Nobody has to keep a machine switched on.

Every received fax is stored in your account so your team can search, download, forward, or reprint it at any time.

Me Fax Too supports the everyday document and image formats, including PDF, Microsoft Word (DOC and DOCX), and common images such as PNG, JPG, and TIFF. We convert your file to fax format automatically and preserve page order and layout.

PDF gives the most predictable result because its formatting is fixed.

Yes. Me Fax Too can send faxes to most countries worldwide. Enter the recipient's number in full international format, starting with the country code, and we route the transmission for you.

International pages may be billed at a different per-page rate, and the estimated cost is always shown before you send.

If a fax does not go through, Me Fax Too automatically retries it several times before marking it failed, and you are never charged for a fax that fails to deliver. Common causes are a busy line, a number that is not a fax line, or a machine that did not answer.

Each fax shows a clear status — queued, sending, delivered, or failed — with the reason, so you can fix the number and resend in one click.

Yes. Every fax you send gets a real-time delivery status and a timestamped confirmation when the recipient's machine accepts it. You can see at a glance whether a fax was delivered or failed, view the exact completion time, and download a confirmation receipt — useful when a signed document or legal deadline depends on proof the fax went through.

Yes. Me Fax Too encrypts your faxes in transit using TLS and encrypts stored documents at rest, so files are protected while moving and while saved. Access is controlled by individual logins and roles, and an account audit trail records who sent, viewed, or downloaded each fax — unlike a shared machine that leaves printed pages sitting in a tray.

Yes. A Me Fax Too account is built for teams: multiple users send and receive from the same shared fax number under one company account. Each person gets their own login while an administrator manages users and numbers, so the whole company keeps a single, shared history of everything sent and received.

Yes. Administrators assign roles and send permissions per user, so you decide who can send faxes, who can only view incoming faxes, and who can manage account settings. You can add or remove teammates at any time, and the audit trail shows exactly which user sent each fax.

Yes. Me Fax Too includes a shared company contacts list, so fax numbers your team saves are available to everyone on the account. Add a recipient once and any permitted user can fax them without re-entering the number, which keeps frequently used numbers consistent across the whole company.

Yes. You can port your existing fax number to Me Fax Too so contacts keep reaching you at the number they already have. Porting is a standard telecom transfer that usually completes within a few business days, and your current number stays active until the transfer finishes, so your team does not miss any faxes.

Billing is based on the number of fax pages your team sends and receives, not the number of documents. A multi-page PDF counts as the pages it contains, including any cover page. Plans include a monthly page allowance shared across your account, with per-page overage beyond it.

Me Fax Too shows the page count and estimated cost before you send, and the dashboard tracks usage against your allowance in real time.

Me Fax Too offers simple monthly plans that include a dedicated fax number and a shared allowance of pages, with per-page overage beyond your allowance and no long-term contract. There is nothing to install and no hardware to buy.

See the pricing page for current plan tiers, page allowances, and team options.